At the moment you are standing at the only spot where you can get your own BYBORRE. Take it in.
We will restock our items at least two times a year, but as we are still working with small quantities we can't guarantee something will be sold out for a while.
At the moment we have no gift certificate or voucher. The future is there for change, but bare with us.
You have the right to cancel your order within 30 days of receipt of the Item without giving reasons, unless one of the exceptions specified in Section 230p in Book 6 of the Dutch Civil Code applies.
The Item(s) can only be returned when they are completely unused/undamaged and sent in the original packaging, accompanied by a correctly filled in return form provided by BYBORRE LABEL. Return costs are for the customer, unless otherwise indicated by BYBORRE LABEL customer service.
You have the right to exchange your Item(s) for a different size. Please contact us at [email protected] with your order number, the items(s) being exchanged, and the new size you think is better for you. Ship your original items(s) in the same conditions they were received (using our return instructions above) and we’ll send your new replacement item(s) as soon as we’ve received the exchanged items.
We strive to process your refund within five working days counting from the day we receive the Item(s) return. However, do take into account that we are legally entitled to process refunds within 14 working days. Also, please note that it can take up to 5 working days for the money to be on your account.
We ship to every part of the world except for China, Russia and Belarus.
A shipping fee of 25 Euro applies to all purchase amounts below 300 Euro. For purchases resulting in an purchase amount of 300 Euro or more, the shipping is without extra costs. For international orders outside of the EU our prices are excluding custom fees and all additional taxes. We cannot be held responsible for any additions costs. In case this results into issues, please let us know via [email protected]
We strive for 2-3 Business days delivery time within The Netherland/Europe. International shipping we strive for 3-6 Business days delivery time. Delivery times as stated are estimates only and are not of the essence of the Agreement. If you have not received your purchase after 2 weeks, please notify us via [email protected]
Please also note that orders placed on weekends and/or during and around holidays, may take longer.